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FAQ

Frequently Asked Questions

The software doesn’t load/connect to my camera. What should I do?

If you have an older Nikon DSLR camera you need to make sure that the USB transfer mode is set to 'PTP' and not to 'Mass Storage'. Newer cameras defaults to the 'PTP' mode.

If you're camera is already in 'PTP' mode and you are using Windows 7, then you should try to run the software in one of the compatibility modes. Right-click on the RemoteDSLRcontrol shortcut, select properties from the popup menu, and then go to the compatibility tab and set the compatibility mode to Vista SP2 or Windows XP Service Pack 3, and if neither works, try each of the available options

Another thing you can try if the software is running on Windows 7 is to run the application as administrator. Right-click on the RemoteDSLRcontrol shortcut, select 'Properties' from the pop/up menu, and in the compatibility tab check the option to 'Run this program as an administrator'.

How far can I have my camera from the connected computer?

The maximum length for a USB cable is 5 meter (USB 2.0) or 3 meter (USB 1.0). You can use powered USB repeaters, or active USB cables to extend these distances to up to approximately 30 meters.

I would love to use this software on my Mac/Linux/IPhone/Android. Do you have any plans to release a version for other platforms?

Sorry, there are no plans for supporting different platforms in the nearest future.

It may be possible to run the software on a Mac using Windows emulation software such as Bootcamp or Parallels, or on Linux using Mono, but its nothing I've tested.

In the future I might do a port to Android, supporting devices with USB host mode.

Can I use this software to control more than one camera from one computer?

No, only one camera can be controlled at a time.

Can images be saved to the cameras memory card and not just on the computer?

No, the Nikon SDK doesn't support the saving of images to the camera's memory card.

Which cameras are supported by the software?

RemoteDSLRcontrol is using the Nikon SDK for its operation and should theoretically support all the cameras that have a released SDK.

For now this includes these cameras:

  • Nikon D3
  • Nikon D3X
  • Nikon D3S
  • Nikon D4
  • Nikon D40
  • Nikon D60
  • Nikon D80
  • Nikon D90
  • Nikon D200
  • Nikon D300
  • Nikon D300S
  • Nikon D700
  • Nikon D800, D800E
  • Nikon D5000
  • Nikon D5100
  • Nikon D7000

I will add support for each new camera as soon as its SDK is released.

Note: Just because a camera is supported doesn't mean that its SDK supports all the capabilities included in the software.

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